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Welcome
to RepairsPages.com! This Agreement governs your relationship with
RepairsPages.com, Inc. In this Agreement, we will refer to you,
the member Service Professional, and all of your d/b/a's,
affiliates, agents, employees, representatives and subcontractors
as "you" or "SP" and to RepairsPages.com, Inc.
it’s associated or affiliated companies, employees and agents as
"we" or "us" or "RepairsPages.com."
References herein to the RepairsPages.com web site include any and
all web sites now, or hereafter, owned or operated by
RepairsPages.com.
I. What We Agree to Regarding Leads or Work Orders.
a. RepairsPages.com receives requests
from its customers ("customers") for certain services.
In turn, RepairsPages.com may send you a communication about such
customer's expressed service request need (a "Lead"). We
may also send your contact information to the customer. The
information we provide about you will be based on the information
you submit during the Company Profile Interview (which you may
amend from time to time) and Customer Ratings & Reviews, and
may be amended by RepairsPages.com from time to time. Leads may
also be sent to other member service professionals based on the
category of the customer request.
b. We have different tiers of Service
Professionals so that you can distinguish your business, including
RepairsPages.com "Member" and RepairsPages.com
"Approved", “Preferred” or “Authorized”, which
is a Member that has met certain criteria specified by
RepairsPages.com.
c. We limit the number of Service
Professionals that are displayed to a customer. We do not
guarantee to provide you any specific number of Leads, nor do we
make guarantees, representations or warranties regarding a
customer's level of interest, their desire to have work completed,
their ability to pay you, the accuracy of the information provided
by the customers, or that any customers will hire you to perform
services, nor do we guarantee that you will successfully contact
each customer. We are not involved in, nor do we have any
responsibility for your contracts with customers, their
creditworthiness, or any payments to you or any disputes they may
have with you or you may have with them. RepairsPages.com is free
to contract with other Service Professionals as this is not an
exclusive contract.
II. What You Agree.
You agree to all terms and conditions of this Agreement and
represent, on behalf of you, your company (including any
predecessor entities of your company), employees, and any
individuals performing work on your behalf, as follows:
a. You are qualified and capable of
performing the services, trade, or tasks you selected on the
Service Professional Enrollment Form or during your Company
Profile Interview, and any subsequent amendments you make to your
Customer Profile.
b. You are, and at all times will be,
properly and fully licensed*, bonded and insured (at levels in
accordance with applicable industry standards) under all
applicable laws and trade regulations (and upon request will
produce documentation to verify this), and further, that you have
not been turned down for insurance coverage related to your
provision of services. You will notify us promptly of any such
changes to your licensing, bonding or insured status.
*If you or your company are operating under a license with special
restrictions you agree and represent that you will at all times
operate within the guidelines as specified by such restrictions.
c. You will comply with the
RepairsPages.com membership requirements as specified from time to
time, including any required insurance coverage. If these
requirements are amended, you will be advised and provided the
opportunity for a reasonable period of time as designated by
RepairsPages.com to comply with any changes.
d. You hereby represent that you, any
predecessor entities of your company, any other majority
shareholders, partners or members, and your company, are free from
any (i) bankruptcies, civil legal judgments within the last 3
years, and (ii) felony criminal convictions, OR you have provided
RepairsPages.com with an accurate and truthful written statement
detailing any exceptions. If at any time during your membership
with RepairsPages.com you, any predecessor entities of your
company, any other majority shareholders, partners or members or
your company, should file for bankruptcy or be involved in
bankruptcy proceedings, have a civil legal judgment entered
against such party or a felony conviction entered against such
party, you will promptly notify RepairsPages.com. You further
represent that you have not been sanctioned or penalized by any
governmental authorities in connection with your provision of
services to any of your customers, and that you have not been
denied membership to (or had your membership revoked from) any
professional industry associations. You authorize RepairsPages.com
to verify that all of the above representations are truthful and
accurate at any time while this Agreement remains in effect.
eYou
hereby authorize us to use your name, company name, and franchise
name, as applicable, and any of the trademarks, service marks,
trade names and logos, content including photographs, in the form
or format that you supply to us or that you upload to our Website,
for use and posting on our Website and for use in marketing
materials to be presented to customers in online postings, via
emails or otherwise to help promote you or your services, and that
you shall not be entitled to any payments associated with our use
of the foregoing. RepairsPages.com reserves the right, in
its sole discretion, to review, reject and remove any content that
you upload to the RepairsPages.com Website or your company
profile. You further represent that you have all necessary rights
to display any of the logos, service marks, trademarks, and any
other content that you upload to our Website, and you represent
that your uploading for display of any such content, and the use
by RepairsPages.com of such content as contemplated by this
Agreement, shall not violate any third party's intellectual
property rights. If there are any limitations or restrictions
pertaining to the use or presentation of such logos, trade or
service marks, it shall be your responsibility to provide us in
writing with any such restrictions or limitations of use. If
expressly authorized by us in writing in advance, you may be
authorized during the term of this Agreement to use certain marks
of RepairsPages.com as necessary to promote your business. You are
expressly prohibited from registering any trademarks or domain
names of RepairsPages.com.
g. You acknowledge and agree that all of
the content and information posted on the RepairsPages.com
Website, including but not limited to Service Professional
profiles, screening information, and Customer Ratings &
Reviews for all RepairsPages.com Service Professional members
(excluding any logos or trademarked materials, or other
intellectual property of Service Professionals provided by Service
Professionals), is the sole and exclusive property of
RepairsPages.com. You acknowledge and agree that you have no right
to reproduce, post, publish, display or otherwise use any content
posted on the RepairsPages.com Website, other than content
provided directly by you. You acknowledge that a violation of the
foregoing could result in significant damages, and you agree that
you are liable to RepairsPages.com for any such damages, and will
indemnify RepairsPages.com in the event of any third party claims
against RepairsPages.com based on or arising from your violation
of the foregoing. You acknowledge and agree that RepairsPages.com
has the right, in its sole discretion, to contact customers about
services you provide to gain their feedback and rating of you, and
to display such Customer Ratings and Reviews on our Website.
RepairsPages.com is not responsible or liable to you for any
comments, ratings or communications of any kind from customers
that we choose to post on our Website.
h. You will not engage in any illegal
acts or acts of wrongdoing, dishonesty or unethical business
practices with RepairsPages.com, any customer or other third
party, including, but not limited to, (i) incorporating any fee in
a customer's bill for any fees paid to RepairsPages.com, (ii)
charging RepairsPages.com customers any more than your other
customers, or (iii) disclosing any user personal information to
any third party. You will at all times be in full compliance with
all applicable Federal, State, Provincial, local and other laws
and regulations that apply to your activities. YOU ACKNOWLEDGE AND
AGREE THAT TO KNOWINGLY SHARE, DISTRIBUTE, TRANSFER, OR SELL A
REPAIRSPAGES.COM SERVICE REQUEST, OR LEAD (OR THE INFORMATION
CONTAINED THERIN) OTHER THAN AS EXPRESSLY SET FORTH IN THIS
AGREEMENT, IS A VERY SERIOUS BREACH OF CONTRACT AND FRAUDULENT
MATTER THAT COULD RESULT IN INVASION OF PRIVACY RIGHTS OF OTHERS,
SIGNIFICANT COSTS AND DAMAGES TO OTHERS AND TO REPAIRSPAGES.COM
AND OTHER SERVICE PROFESSIONAL PARTNERS. RESPONDING TO SUCH A
VIOLATION WOULD ALSO RESULT IN THE LOSS OF TIME, EFFORT ON THE
PART OF REPAIRSPAGES.COM. THERE ALSO MAY BE REGULATORY FINES AND
PENALTIES IMPOSED FOR CONTACTING CONSUMERS AND BUSINESSES IN A
MANNER NOT IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS
INCLUDING BUT NOT LIMITED TO FEDERAL STATE AND PROVINCIAL
DO-NOT-CALL REGULATIONS AND FEDERAL STATE AND PROVINCIAL ANTI-SPAM
REGULATIONS. ACCORDINGLY, IF YOU KNOWINGLY SHARE, DISTRIBUTE,
TRANSFER, OR SELL A SERVICE REQUEST, OR LEAD (OR THE INFORMATION
CONTAINED THEREIN) OTHER THAN AS EXPRESSLY SET FORTH IN THIS
AGREEMENT, YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO
REPAIRSPAGES.COM, AS SET FORTH IN SECTION IV BELOW, FOR ALL THE
DAMAGES, WHETHER DIRECT OR INDIRECT, PUNITIVE AND CONSEQUENTIAL,
AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE
FROM SUCH ACTIVITIES.
i. You agree to allow only employees of
your company or independent contractors performing services
directly on behalf of your business to contact or provide any
service to customers you learn of via a Lead. To the extent you
use any such sub-contractors, you shall be responsible and liable
for all acts and omissions of such subcontractors and for ensuring
that such subcontractors comply with all the provisions of Section
II of this Agreement. You agree not to sell, trade, gift, assign,
or otherwise transfer any Service Requests, or Leads provided by
RepairsPages.com to any other party, including any other
RepairsPages.com Service Professionals.
j.
In addition to all of the other terms and conditions herein, also
agree to the following: (i) SP hereby represents and warrants that
the information provided by SP in the SP profile on the SP's
online profile page is, and shall at all times be, maintained in
an accurate, up-to-date and professional manner, and in compliance
with all applicable laws and regulations; (ii) SP shall notify
RepairsPages.com immediately via telephone or email of any changes
to their company information;; (iii) SP hereby agrees to pay for
any and all Leads, in accordance with the then current
RepairsPages.com fee schedule; (iv) RepairsPages.com may provide
SP's phone number to any individual calling or contacting
RepairsPages.com in any manner;; (v) SP acknowledges and agrees
that not all consumers visiting the SP's online profile page will
be directed to SP for reasons including, but not limited to the
consumer's request not matching the SP's profile, SP's account
being on hold or no longer being a member of the RepairsPages.com
network, or the SP not having any available spend target. In such
event, RepairsPages.com may direct consumers from the SP's online
profile page to the RepairsPages.com website; (vi) SP hereby
authorizes RepairsPages.com to take any and all actions necessary
to generate click-throughs to SP's online profile page and
telephone calls, including contracting with search engines,
Internet directories, and other online and offline advertising
sources and making the representations herein on behalf of SP to
such third parties, and (vii) SP authorizes RepairsPages.com to
use, copy, reproduce, and sublicense SP's contact information,
SP's profile, and any content on the SP's online profile page in
furtherance of the foregoing.
k. You agree to
promptly contact all Repairspages.com customers requesting service
and schedule the appointment for service or estimate immediately
upon receipt of said request.
l.
You agree to perform all work in a professional,
workmanlike and courteous manner, according to the highest
business practices.
m.
You agree to provide the RepairsPages.com
customer a written guarantee for any work performed immediately
upon completion of the job
n.
You agree to provide the RepairsPages.com
customer a copy of your company’s proof of insurance and or
trade license upon request by said customer
III.
Fees.
a. You agree to be bound by the then
applicable pricing plan provisions (all fees are stated and
payable in US dollars) for any and all Leads presented to you (as
further described in Attachment A for lead purchasing service
professionals). You will pay RepairsPages.com applicable
non-refundable fees which may include: (i) an Enrollment/Screening
Fee; (ii) Lead Fees, as set forth in the Lead Fee Schedule, for
customer Leads accepted by you; (iii) RepairsPages.com Seal of
Approval License Fees at the then current standard Seal of
Approval license fee rates, (iv) Membership Fees; (v)
Administrative Fees; (vi) Website development and hosting fees, if
you have elected to have RepairsPages.com develop and host your
company Website; and (vii) any other applicable fees such as
Custom URL Fees or e-mail account fees as applicable. Our billing
period runs weekly from Wednesday through the following Tuesday.
You agree that payment will be made by RepairsPages.com initiating
an ACH transfer or processing your credit card (for Canadian SP's,
credit card only) each Friday for the previous week’s activity.
You may view a statement of your monthly lead activity on your
RepairsPages.com account, at pros.RepairsPages.com.com. We may, in
our sole discretion, issue you a credit ("Credit"),
provided, however, that any and all Credits must be requested by
you within 30 days of the date that the charge was incurred.
Credits that are issued to a Service Professional's account will
be issued as store credits, which will be applied toward future
charges to your account. Credits will expire, if not used, six
months after the date the Credit was issued. For service
professionals not purchasing leads, the only fees due shall be
RepairsPages.com Seal of Approval License Fees. You shall pay such
fees on a monthly or annual basis, as selected by you. You agree
that payments will be made by RepairsPages.com initiating an ACH
transfer or processing your credit card, in advance, on a monthly
or annual basis, as applicable. For service professional
purchasing leads, the RepairsPages.com Seal of Approval License
Fees will not be applicable. No previously paid RepairsPages.com
Seal of Approval License Fees will be refunded upon a non-lead
purchasing service professional becoming a lead-purchasing service
professional.
b. You acknowledge that it is your
responsibility to ensure that the communication methods that you
have selected in your RepairsPages.com profile are kept up-to-date
and accurate. RepairsPages.com is not responsible, or liable, for
undelivered customer notifications.
c. RepairsPages.com reserves the right,
at its sole discretion, to provide periodic discounts and
incentive programs to you and/or other Service Professionals.
d. You acknowledge that you will not
receive a detailed account statement unless you provide
RepairsPages.com with a valid email address or fax number. Your
account balance is also available by calling (888) 737-2477or via
the RepairsPages.com Website. RepairsPages.com will process your
balance due at the end of your billing period via your selected
payment method. Past due balances will be subject to a late charge
equal to the lesser of 1.5% per month or the maximum amount
allowed by applicable law. In addition, any returned payments will
incur a $20 fee per transaction.
e. Past due accounts may be turned over
to a third-party collection agency and reported to a credit rating
agency and we may bill you for, and you agree to pay for any and
all collection and related litigation fees.
f. All Lead Fees constitute advertising
fees paid by you to RepairsPages.com and are in no way, referral
commissions based upon your successful completion of services.
g. No fee is due or payable to the extent
such fee is in violation of any applicable law.
h. RepairsPages.com is not obligated to
refund to you any amounts of prepaid Lead Fees or other prepaid
fees for which services have not been rendered to you by
RepairsPages.com.
IV. RepairsPages.com Authorized Service Provider Seal of
Approval.
a. License. While this Agreement
remains in effect, and while you remain in full compliance with
all terms set forth herein, RepairsPages.com hereby grants you a
non-exclusive, non-transferrable, non-sublicenseable, license to
use and display the RepairsPages.com Seal of Approval in
connection with marketing your business. You agree that any use or
display of the RepairsPages.com Seal of Approval must comply with
all standards and guidelines of RepairsPages.com adopted from time
to time with respect to the proper use and display of the
RepairsPages.com Seal of Approval.
b. Restrictions. You may only use
the RepairsPages.com Authorized Service Provider Seal of Approval
in the event you pass RepairsPages.com's pre-screening criteria
initially and annually thereafter, which shall be determined in
RepairsPages.com's sole discretion. RepairsPages.com may also
re-screen your business at any time in its sole discretion, and
may terminate this Agreement in RepairsPages.com's sole
discretion. Further, you agree that you will use and display the
RepairsPages.com Seal of Approval solely in connection with the
tasks for which RepairsPages.com pre-screens you. For example, if
you are pre-screened as a plumber, you may not use the
RepairsPages.com Seal of Approval to advertise your business for
any services other than plumbing services. Further, you may only
use the RepairsPages.com Seal of Approval in the state or states
for which you have been pre-screened by RepairsPages.com. You may
only use the RepairsPages.com Seal of Approval for its intended
use, and you may not misrepresent RepairsPages.com,
RepairsPages.com's products or Services, your affiliation with
RepairsPages.com, or the RepairsPages.com Seal of Approval. If at
any time any of your screening status should change (i.e.
state-level license terminated; fall out of good standing in your
state of incorporation), you must immediately report such change
to RepairsPages.com, and if such change causes your business to
fail RepairsPages.com's screening criteria, in RepairsPages.com's
sole discretion, then your license to use the RepairsPages.com
Seal of Approval is immediately suspended, and if not remedied to
RepairsPages.com's satisfaction within thirty days of
notification, this Agreement shall automatically terminate. You
also hereby agree to be re-screened by RepairsPages.com annually,
and at any other time as desired by RepairsPages.com, and failure
to allow such rescreening, or failing the re-screening, in
RepairsPages.com's sole discretion, shall result in the immediate
and automatic termination of this Agreement. The license granted
hereunder is solely for the use of the RepairsPages.com Seal of
Approval, and you do not have any right to use the
RepairsPages.com name or logo separately or apart from the
RepairsPages.com Seal of Approval.
c. Accessing the RepairsPages.com
Authorized Service Provider Seal of Approval. You agree that
you shall access the RepairsPages.com Seal of Approval solely via
the following methods: (a) via a code snippet provided to you by
RepairsPages.com for use online on your website, (b) via the
RepairsPages.com Online Store, to order offline products
containing the RepairsPages.com Seal of Approval, or (c) any other
method generally offered by RepairsPages.com. You may not make any
changes or modifications to the RepairsPages.com Seal of Approval,
and shall only use the RepairsPages.com Seal of Approval in the
exact form and format in which it is provided to you by
RepairsPages.com.
V. Indemnification; Limitation of Liability; Disclaimer of
Warranties.
a. Indemnification. You shall
fully protect, indemnify and defend RepairsPages.com and all of
its agents, officers, directors, shareholders, suppliers,
partners, employees and each of their successors and assigns
("Indemnified Parties") and hold each of them harmless
from and against any and all claims, demands, liens, damages,
causes of action, liabilities of any and every nature whatsoever,
including but not limited to personal injury, intellectual
property infringement, fraud, deceptive advertising, violation of
any state, provincial or federal laws or regulations, property
damage, attorneys' fees and court costs, arising in any manner,
directly or indirectly, out of or in connection with or in the
course of or incidental to any of your work for or dealings with
any customers, or your services, representations, advertising, or
obligations (including but not limited to your obligation to
maintain the confidentiality of user personal information) as
provided in this Agreement, including any extra work, and in
connection with your use of the RepairsPages.com Seal of Approval,
REGARDLESS OF CAUSE OR OF ANY FAULT OR NEGLIGENCE OF
REPAIRSPAGES.COM OR THE INDEMNIFIED PARTIES AND WITHOUT REGARD TO
CAUSE OR TO ANY CONCURRENT OR CONTRIBUTING FAULT, STRICT LIABILITY
OR NEGLIGENCE, WHETHER SOLE, JOINT OR CONCURRENT, ACTIVE OR
PASSIVE BY REPAIRSPAGES.COM OR THE INDEMNIFIED PARTIES.
b. Limitation of Liability. IN NO
EVENT ARE WE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INDIRECT,
INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES, LOST REVENUE, LOST
PROFITS OR LOSS OF GOODWILL. IN NO EVENT WILL THE TOTAL AGGREGATE
LIABILITY OF REPAIRSPAGES.COM TO YOU EXCEED THE AMOUNT OF FEES
ACTUALLY PAID BY YOU TO REPAIRSPAGES.COM DURING THE PRECEEDING 12
MONTHS, REGARDLESS OF THE BASIS OR FORM OF CLAIM.
c. Disclaimer ofWarranties. YOU
ACKNOWLEDGE AND AGREE THAT THE REPAIRSPAGES.COM SERVICES AND
REPAIRSPAGES.COM SEAL OF APPROVAL ARE PROVIDED TO YOU ON AN
"AS IS" BASIS, AND REPAIRSPAGES.COM DISCLAIMS ANY AND
ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY
LAW.
VI. Other Terms.
a. This Agreement, and the
RepairsPages.com Fee Schedule, may be changed from time to time
and you agree to be bound by any changes that are posted on the
RepairsPages.com Website or which are otherwise communicated to
you; the current applicable Agreement and RepairsPages.com Fee
Schedule is available upon request.
b. You may terminate this Agreement upon
our receipt of your written notice during normal business hours
(such termination to be effective upon the close of business on
the day properly delivered and received), but you shall be
obligated to pay for any Leads or services delivered to you prior
to us receiving your termination during normal business hours.
c. RepairsPages.com, in its sole
discretion, reserves the right to suspend your rights under this
Agreement or terminate this Agreement and your membership in the
RepairsPages.com network immediately at any time for any reason or
no reason at all.
d. If this Agreement is terminated or
expires, your agreements and obligations under this Agreement
shall continue with respect to Sections I (d) ; II; III (d), (e),
(g) and (h); V; VI (b), (d), (e), (f), (g), (h) and (i); and VII,
and any Leads provided to you during the term of this Agreement
and relationships you enter into or create from those Leads will
continue to be governed by this Agreement including but not
limited to with respect to any disputes that may arise or claims
that may be made against us and any indemnification of us by you
for such claims. Further, in the event this Agreement is
terminated or expires, (i) the license granted in Section IV(a)
above shall immediately terminate, and you shall have no further
right to access, use or display the RepairsPages.com Seal of
Approval in any manner, and (ii) you agree to destroy any
materials containing the RepairsPages.com Seal of Approval.
e. If it is determined or suspected by
RepairsPages.com in its sole discretion that you are misusing or
attempting to misuse or circumvent the RepairsPages.com services
or system or any customer data, or are using or attempting to use
it for any inappropriate, illegal, harmful, or anti-competitive,
purposes, including but not limited to activities such as hacking,
infiltrating, fraud, advertising, jamming or spamming, or any
activities inconsistent with the services proposed to be offered
by RepairsPages.com, in addition to our right to immediately
terminate this Agreement, RepairsPages.com reserves the right, in
its sole discretion, to instigate, without notice, appropriate
legal actions or proceedings to seek appropriate remedies and/or
damages, including but not limited to lost revenue, repairs, legal
fees, costs and expenses, and to seek injunctions or other
equitable remedies.
f. In the event of termination of this
Agreement, you shall not be entitled to any refund of any fees
paid to us, including any prepayments.
g. You will be liable for any attorneys'
fees and costs if we have to take any legal action (including the
retention of a lawyer) to enforce this Agreement. The laws of the
State of
New York
(excluding the laws and principles with respect to conflicts of
law) govern this Agreement. You hereby consent and agree that the
state or federal courts in New York are the exclusive forum for
litigation of any claim by you arising under this Agreement, and
you submit to sole and exclusive jurisdiction in the state of New
York, and hereby irrevocably waive and relinquish any right to
bring, or cause to be brought, any such action, or to have any
such action brought, in any judicial or administrative forum
outside of such forum.
h. The relationship between
RepairsPages.com and you shall be that of independent contractors
and neither party shall be or represent itself to be an agent,
employee, partner or joint venture of the other, nor shall either
party have or represent itself to have any power or authority to
act for, bind or commit the other.
i. If any provision of this Agreement is
held by any court or other authority of competent jurisdiction to
be invalid, illegal or in conflict with any applicable state or
federal law or regulation, such law or regulation shall control,
to the extent of such conflict, without affecting the remainder of
this Agreement.
j. Wireless data usage is subject to the
fees and terms of your wireless subscriber agreement or data
service plan with your provider, and you may incur charges from
your telephone service provider for text messages, phone calls,
email communications and data transferred.
Attachment
A
RepairsPages.com Customer Call and Work Order Dispatch Program
Terms and Conditions
By
Participating in the RepairsPages.com Customer Call and Work Order
Dispatch Program, and/or by accepting any Work Orders (defined
below), you hereby agree to be bound by the following Customer
Call and Work Order Dispatch Terms and Conditions with respect to
the RepairsPages.com Customer Call and Work Order Dispatch
Program. In the event of any conflict between these terms and the
terms set forth in the Agreement, these terms shall prevail.
- The
RepairsPages.com Customer Call and Work Order Dispatch Program
allows Service Professionals to accept work requests that
consumers have placed. Only one Service Professional will be
allowed to accept each Work Order, which shall be at
RepairsPages.com's sole discretion.
- A
"Work Order" is a consumer request for certain work
to be performed ("Work"), which shall include
specifics such as date and time the Work is to be performed
("Appointment Date"), address, and price to be paid
to Service Professional ("DM Fee").
- You
agree to comply with all terms, policies and procedures of the
RepairsPages.com Customer Call and Work Order Dispatch Program
as communicated by RepairsPages.com from time to time. You
acknowledge that RepairsPages.com may change, modify or
terminate the RepairsPages.com Customer Call and Work Order
Dispatch Program at any time, in its sole discretion.
- By
Accepting a Work Order (an "Accepted Work Order"),
you are agreeing to perform the Work set forth therein, in
accordance with the terms, and for the DM Fee set forth in the
Accepted Work Order. You may propose an alternate price or
Appointment Date (a "Counter Offer"), however, any
Counter Offer may not be accepted, and another Service
Provider may accept the Work Order in the interim.
- In
the event of any problems or proposed deviations from the
Accepted Work Order, including but not limited to, (i)
requested changes or additional work by consumer, (ii)
problems with the job site, (iii) consumer failing to be home,
or (iv) Service Professional failing to show up for the
scheduled appointment, you agree that you must immediately
call the phone number set forth on the bottom of the work
order to resolve any such issues.
- You
agree that you MAY NOT (i) accept any payment from the
consumer for undertaking or performing the Work, (ii)
negotiate the Accepted Work Order, or any of the terms
therein, or (iii) perform any additional work outside of the
Accepted Work Order.
- You
agree that you are liable and responsible for all acts and
omissions in the course of your (or your employees,
subcontractors or agents) performance of services for a
consumer pursuant to an Accepted Work Order, and you agreed to
indemnify, defend and hold RepairsPages.com harmless from any
claims brought by the consumer or any third party related to
your acts or omissions (or those of your employees,
subcontractors or agents).
- By
accepting a Work Order, you are representing and warranting
that:
- You
(and any of your employees, subcontractors or agents
performing work pursuant to an Accepted Work Order) are
properly licensed, and have and will obtain any and all
permits required or necessary for performing the Work.
- You
will only perform the Work in the event the consumer is
present at the Appointment Date (or an authorized
representative of consumer who is at least 18 years of age)
- You
shall perform the Work in a professional and workmanlike
manner, in accordance with the terms of the Accepted Work
Order, and in accordance with any applicable manufacturing
specifications, and applicable laws, regulations, codes or
other governmentally prescribed requirements.
- You
will, at your sole cost and expense, repair any damage you
cause and leave the consumer's premises in a clean condition,
at least as clean as the premises was when you arrived to
perform the work.
- In
the event (i) you fail to show up to perform the Work on the
Appointment Date, (ii) you fail to complete the Work, (iii)
you cause any damage to consumer and do not repair such damage
at your sole expense, or (iv) you fail to abide by the
Warranty (as defined herein), then you agree that you are
liable for any costs or expenses RepairsPages.com incurs as a
result of such failure, and that RepairsPages.com may charge
you for any such amounts in the next weekly billing cycle, and
you hereby authorize RepairsPages.com to charge you for such
amounts.
- You
agree that you may not transfer, sell, assign or otherwise
convey any of your rights or obligations under a Work Order to
any third party. Further you agree that you may not transfer,
sell, assign or otherwise convey the consumer information to
any third party, and that such information, communicated to
you via the Work Order or otherwise, may be used by you solely
for the purpose of carrying out your obligations to perform
the Work.
- WARRANTY.
You agree to warrant the Work for a period of two (2) years
from the date of services and that you will correct any
material defects in the workmanship of the Work
("Warranty"). The Warranty does not include a
warranty of the products, parts or equipment used in the Work,
provided, however, if you provide any products, parts or
equipment as part of the Work, and such parts are defective,
you shall be solely responsible for fixing or replacing such
parts, at your sole cost and expense. The foregoing Warranty
shall survive any termination or expiration of the Agreement.
- Work
Order Completion; Payment.
- Upon
your completion of the Work for an Accepted Work Order, you
shall notify RepairsPages.com of such completion via the
methods communicated to you in the Work Order, or as
communicated to you from RepairsPages.com, from time to
time.
- Once
RepairsPages.com has been notified by you of completion of
Work for an Accepted Work Order ("Completion
Notification Date"), such order shall become payable
seventy-two (72) hours following the Completion Notification
Date, unless the consumer has notified RepairsPages.com that
the work is not complete or is unsatisfactory. In such
event, no amounts shall be due or payable to you, unless and
until the Work is completed to the satisfaction of the
consumer.
- Once
an Accepted Work Order becomes due and payable, the Work
Order Fee shall be paid via the normal billing cycle as set
forth in the Agreement. Further, any such amounts due and
payable to you shall be offset against any Lead Fees (and
any other fees) due from you to RepairsPages.com pursuant to
the Agreement. If fees are due and payable from you for any
weekly billing cycle, RepairsPages.com shall charge you in
accordance with the practices set forth in the Agreement. If
fees are due and payable to you for any weekly billing
cycle, you shall have the option of being paid such amounts,
in a method and manner determined by RepairsPages.com, or
having such amounts applied to your future Lead Fee
payments.
- You
acknowledge and agree that a consumer may cancel an Accepted
Work Order at any time, and in such event, no fees shall be
due or payable to you for such Accepted Work Order.
- You
acknowledge and agree that RepairsPages.com does not screen
consumers, and makes no representations or warranties of any
kind with regard to the consumers. Further, you agree that
RepairsPages.com shall not be liable to you with respect to
any claims, damages or losses incurred by you in connection
with your performance of Work, or your dealings with any
consumer.
- Any
taxes associated with the payments you receive from
RepairsPages.com Work Orders or customers are your sole
responsibility. You acknowledge that you, and your
employees, subcontractors and agents are independent
contractors, and are not employees of RepairsPages.com, and
that you are responsible and liable for all withholding
obligations, and any other employer obligations required by
applicable federal, state and local laws and regulations.
- You
acknowledge and agree that RepairsPages.com may terminate your
participation in the RepairsPages.com Customer Call and Work
Order Dispatch Program at any time, for any reason or no
reason, in RepairsPages.com's sole discretion. In the event
that your participation in the RepairsPages.com Customer Call
and Work Order Dispatch Program is terminated for any reason,
you may not perform any Work with regard to any outstanding
Accepted Work Orders, and you will not be due any DM Fees for
such outstanding Accepted Work Orders. In the event your
account status with RepairsPages.com is placed "on
hold", RepairsPages.com may cancel any Accepted Work
Orders, and refuse to provide you with additional Work Orders,
while your account remains "on hold."
- You
acknowledge and agree that RepairsPages.com makes no
representations or warranties regarding the Work Orders, the
Work, the consumers, or that you will receive any Work Orders.
- You
acknowledge and agree that as between you and
RepairsPages.com, RepairsPages.com owns all consumer
information provided to you in a Work Order or otherwise, and
that you shall use such information solely for the purpose of
carrying out your obligations in performing the Work. You
agree that you may not market your services to any such
consumers, or otherwise attempt to circumvent the
RepairsPages.com Customer Call and Work Order Dispatch
Program.
- Sections
3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 15, 16, and 17 of this
Attachment B shall survive any termination or expiration of
the Agreement and your participation in the RepairsPages.com
Customer Call and Work Order Dispatch Program.
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